Porterhouse Market Catering Policies & Procedures

We cater Monday through Saturday as available. Sundays are reserved for our families (with occasional exceptions, please inquire).

Miscellaneous or service fees:
All charges are clearly stated on our contracts with you, we DO NOT charge so called service fees.

Delivery and setup:
Delivery fees on all disposables are generally waived within five miles of our market with a minimum order of $50. When delivering on our equipment however, a deliver/setup charge will apply ($35 min.). A return pickup fee ($15 min.) will apply. If we staff you event, these charges are generally waived.

Staffing:
Our proposal includes staffing for up to 3 hours beginning at the starting time through final cleanup of the event. Overtime is billed at the rate of $35.00 per hour. No overtime will be incurred if the event ends on schedule. We reserve the right to increase or decrease the number of staff if the guaranteed guest count is 10% higher or lower than the number included in this proposal.

Guarantees on Number of Guests:
Food, beverage and add-on items charges based on guest count will be based on the Client’s final guarantee. Final guest counts are due no later than one week before the date of the event. If no final guest count is received, we will use the number of guests used in our original contract with you. If the guaranteed guest count falls below 75% of the original guest count, the price per guest may be increased. We will make every effort to accommodate any last minute increases in the guest count.

Deposit & Cancellation Policy:
A deposit of 20% of the Total Estimated Amount is needed to confirm the booking of this event. Please understand that until a deposit is received, your date is open and may be booked else where, however we will give you first right of refusal if anyone else inquires. Deposit refunds on cancellations are as follows:
- Notice over 30 days prior to event: full refund of deposit
- Notice 10 to 29 days prior to event: 50% refund of deposit
- Notice less than 10 days prior to event: no refund of deposit

Gratuity:
In our opinion, gratuity is an earned bonus and we leave it to the discretion of the client.

Final Payment:
Clients will be billed for the balance within one week after the event. The invoice amount is due upon receipt.

We look forward to creating an amazing event for you!